We have two factories located in Jimei District and Haicang District, Xiamen, China, covering an area of more than 75,000 square meters, specializing in the development, research, manufacture and sales of CNC high-tech products.
Pre-Sales Service
Provide comprehensive services such as machine tool selection, accessory configuration, tool fixture selection and lubricant management.
Quick Response
50-person service team, respond to fault reports within 8 hours.
Adequate Inventory
Xiamen has production workshops and spare parts inventory, and all offices have common parts.
Maintenance Service
Free maintenance during the warranty period, service can be purchased outside the warranty period, and maintenance procedures can be customized.
Transparent Charges
After the warranty period, maintenance is only charged at cost, and service is provided within 48 hours.
Care For Old Users
Set up a department to track usage and handle maintenance complaints.
Maintenance Supervision
The general manager supervises service quality and protects customer rights.
Warranty Policy
1-year warranty period, free repair for normal use failures, and cost charges for improper use.
link:https://www.greatcncmachine.com
Great Magtech (Xiamen) Electric Co.,Ltd